Netherlands Railways (NS) is the main provider of public train transport in the Netherlands. As a crucial player in the national transport system, NS aims to promote the use of public transport, and keep the Netherlands moving. Prioritizing the traveler, they strive to make commutes as pleasant and environmentally friendly as possible. To achieve this, they purchase €1.1 billion worth of goods and services every year, on an average. Within the public transport sector, cooperation between the suppliers is crucial to realizing efficient and sustainable solutions.
In March 2022, NS faced the challenge of replacing their SAP SRM solution since it was no longer supported. NS was looking for a partner that had expertise in technology, a no-nonsense approach and Ariba Guided Buying . McCoy, with its proven track record, became the obvious choice. Contacts had already been established and next was laying the foundations for a successful partnership.
NS' strategic objectives were clear - switch to a future-proof solution, reduce management costs and implement a more stable system. The unique expertise in Ariba Guided Buying, made McCoy the perfect match. McCoy understands the importance of a smooth procurement process, contract compliancy, stability, and cost control for NS.
Choosing McCoy was based on more than just technical know-how. It was also about a cultural match and trust. This partnership began in March 2022 and was based on mutual understanding and a shared vision, right from the start.
The result of the collaboration was a smooth transition for more than 500 users and 1,000 suppliers. With Ariba Guided Buying, a user-friendly system was implemented, requiring little training. NS can now create purchase orders easily and quickly, making the entire process more efficient.
The cultural match between NS and McCoy was the basis for success. The trust built in the initial phase led to further cooperation. Today McCoy and NS are working together to expand new functionalities and more efficient processes. McCoy plays both an advisory and executive role, allowing NS to continue to develop and achieve its goals.
NS is not done yet. They are looking to expand their successes. Its more efficient processes and user-friendliness have laid the groundwork for further development and improvements. McCoy continues to play a crucial role in guiding and advising NS in implementing new and additional functionalities. The collaboration goes beyond just a one-off project; it is a strategic partnership that enables NS to be more sustainable and efficient in their procurement process.