Business process management with McCoy

Our client is one of the few companies in the world to manufacture complex machines used to make microchips. About 85% of the chips in smartphones, computers and cars are made by this customer's machines. Plus: the demand for microchips - and therefore the demand for microchip machines - is getting bigger and bigger. Moving with the market is therefore essential: both meeting the high demand and responding to the changing nature. Effective and efficient processes are very important here. This is exactly what McCoy is best at. In the EASE framework we record support for architecture and process description. The result: insight into processes and the ability to respond to changes in the market.

Customer interview with Harold van Erve

The mission

Keeping up with changes and properly determining the impact on the business requires a clear digital twin of your organization. The client is eager to move toward one complete architecture coverage of end-to-end processes, including IT, data and strategy. The goal? To support the decision-making process around creating the change roadmap. Creating a foundation on which decisions can be made answers the questions:

• Where does the organization want to go and what is its impact?

• What does that mean for business processes?

• What are the implications for people, applications and data? 

Where did the question come from?

After many years of experience in capturing architectures and end-to-end processes, custom solutions at the customer's site proved to hinder innovation. This negatively affected flexibility and created dependence on software vendors. Furthermore, architecture and end-to-end processes were not only defined in ARIS but also in other tooling. In short, there was in fact content, only overview of this content was missing.

How we accomplished this together

Back to standard, both in tooling and in capturing the architectures and end-to-end processes, that was the goal. How we achieved that goal? The EASE framework. It is based on the globally accepted BPMN 2.0 and ArchiMate 3.0 standards, and can be integrated with the Software AG platform ARIS (familiar to the customer). The predefined standards make EASE low-threshold, and enable the customer to define architecture and processes fast and advanced and keep them up-to-date.

What did it bring them?

As a result, the customer now has a digital twin that captures both architecture and end-to-end processes. It enables the customer to implement changes quickly and approach business processes from a holistic perspective. In other words, it provides flexibility and overview. That's the bottom line.

Furthermore, the way of documenting is more consistent and makes quality assurance easier. As a result, the customer can quickly and easily identify any change and its impact on data/applications/strategy/processes/organization.

Finally, it has a positive impact on employees. After all, process information is not only presented to employees in a user-friendly way - they actually become part of it. Online collaboration on process and architecture information keeps information always up-to-date and expectations clear. And that, in turn, benefits the onboarding of new colleagues.

EASE offers unity

All in all, EASE provides overview and flexibility. Based on Archimate 3.0, TOGAF and BPMN 2.0 standards and predefined overviews, you can get started with the capture right away. Little time is required to invest in the tool itself. We prefer to see it as a tool that allows you to fully focus on what is relevant to you. All the information you need is gathered in one system, which you can present to your employees as a whole. This is the only way to work effectively and efficiently on the future of your company!