How to get started: SAP SuccessFactors and Joule

In this episode of McCoy TV, Ruben and Danny dive into SAP Joule within SAP SuccessFactors. They show how conversational AI is fundamentally changing the way employees and HR teams interact with their HR systems. Fewer clicks, less searching, and more focus on what truly matters.

Through recognizable HR scenarios, you’ll discover how Joule helps employees with questions about leave balances, personal data, and organizational information — and how it can instantly perform actions such as requesting time off or processing changes. It feels like chatting with a smart HR assistant that understands both your organization and its policies.

Beyond the capabilities, Ruben and Danny focus on the practical side. What do you need to get started? Which prerequisites really matter? And how do you ensure Joule moves beyond being a “cool demo” to delivering real business value through better HR processes, higher data quality, and stronger user adoption?

This McCoy TV episode is designed for HR professionals, IT teams, and SAP users who want to understand how AI is already adding value in HR today — and how to get ahead of what’s quickly becoming the new normal.