SAP Enable Now is being phased out: What does this mean for your organization?

SAP has announced that SAP Enable Now Cloud subscriptions can no longer be renewed or extended as of April 30, 2027. Existing contracts will continue to be supported until their individual end date, with support lasting at the latest until the end of the standard maintenance period on November 30, 2030.

For organizations using SAP Enable Now, this means it is essential to start considering the future of existing learning content and how users will be supported going forward. Many organizations are therefore looking at modern digital adoption solutions such as WalkMe, which guide users directly within the application rather than relying solely on pre-built training content. Waiting until the end of the contract limits the ability to carry out a controlled and well-considered transition.

Why this is the time to change
The way organizations approach digital adoption is fundamentally changing. Where SAP Enable Now has traditionally focused on training through learning materials and documentation, the need is increasingly shifting toward real-time, contextual support during actual work execution. Users no longer want to search through manuals first; they want to know exactly what to do in the system at the moment they are performing the task.

At the same time, SAP landscapes are becoming more dynamic due to frequent updates and changing processes, which makes traditional learning content more difficult to maintain and less effective over time. This combination makes it clear thatnow is the right time to reconsider how digital adoption is structured. Organizations that take action today create room to manage the transition in a controlled way while building a more future-proof approach to user enablement.

What does a transition to WalkMe mean?
The transition from SAP Enable Now to WalkMe is more than a technical migration. It is primarily an opportunity to rethink how users are supported within business processes and where digital adoption truly adds value.

A successful transition therefore does not start with tooling, but with insight: which content is actually being used today, which processes generate the most questions or errors, and which user groups require additional support? It is also important to assess which content can be reused and where improvements or redesign are needed. By answering these questions deliberately, organizations can build a digital adoption strategy that better aligns with the way people work today and the type of support employees now expect.

Ready for the transition from SAP Enable Now to WalkMe?
The transition offers organizations the opportunity to preserve existing knowledge and content while further advancing their digital adoption strategy. By starting early, valuable content loss can be avoided and space is created for a controlledtransition.

McCoy & Partners supports organizations in the full transition from SAP Enable Now to WalkMe. From strategy and content inventory to implementation, configuration, migration, and adoption, we help clients ensure a smooth transition and make sure users remain fully supported in their daily work.

If you would like to learn more about the capabilities of WalkMe, please visit our website or contact Jacques Scheutjens to discuss how your organization can prepare for the transition to WalkMe.