WalkMe in SAP: Real-Time Guidance Inside Your System

Working in SAP can be overwhelming. Endless clicks, complex screens, and training sessions that don’t stick often lead to frustration. But there’s a smart solution: WalkMe.

WalkMe is a Digital Adoption Platform that adds an interactive layer to systems like SAP S/4HANA, Ariba, SuccessFactors, Concur, and even non-SAP applications. Instead of digging through manuals or SharePoint tutorials, users get step-by-step guidance directly inside SAP, exactly when and where they need it.

What is WalkMe?

Think of WalkMe as a GPS for SAP. It displays real-time pop-ups and balloons inside your SAP environment, guiding users through tasks as they work. Whether you're creating a purchase order, running a report, or filling out a form – WalkMe ensures it’s done correctly, with confidence.

Why WalkMe Is a Gamechanger:

• Fewer support tickets thanks to direct help within SAP

• Faster onboarding for new employees

• Fewer training hours – learning by doing

• Fewer mistakes and more confidence among users

• Knowledge remains accessible without people having to memorize everything

WalkMe doesn’t just support end users — it also makes the work of trainers and content creators much easier. No more separate manuals or PowerPoints: everything is integrated within SAP.

In this McCoy TV episode:

In this video, Kimberly Loos and Ilse Lampe, Change Management Consultants at McCoy, explain why WalkMe is essential for successful SAP transformations.