WalkMe Smart Walk-Thrus Explained – Step-by-step guidance inside your SAP system

In this video, Ilse Lampe and Kimberly Loos explain how WalkMe’s Smart Walk-Thrus work and why this functionality is an essential part of successful SAP adoption. They demonstrate how Smart Walk-Thrus guide users through processes step by step, reduce errors, and accelerate onboarding. They also discuss the benefits for different types of users, the scalability of WalkMe within large organizations, and how Smart Walk-Thrus help ensure processes are executed consistently and efficiently.

What is WalkMe?

Think of WalkMe as a GPS for SAP. It displays real-time pop-ups and balloons inside your SAP environment, guiding users through tasks as they work. Whether you're creating a purchase order, running a report, or filling out a form – WalkMe ensures it’s done correctly, with confidence.

Why WalkMe Is a Gamechanger:

• Fewer support tickets thanks to direct help within SAP

• Faster onboarding for new employees

• Fewer training hours – learning by doing

• Fewer mistakes and more confidence among users

• Knowledge remains accessible without people having to memorize everything

WalkMe doesn’t just support end users — it also makes the work of trainers and content creators much easier. No more separate manuals or PowerPoints: everything is integrated within SAP.

In this McCoy TV episode:

In this video, Kimberly Loos and Ilse Lampe, Change Management Consultants at McCoy, explain why WalkMe is essential for successful SAP transformations.