Every organization has unique business processes. So does yours. And do you want to grow by optimizing and standardizing them? Then first, you will need to know where you stand, by properly documenting your as-is processes. How do you do the things you do? What processes are you touching? And who or what is affected? As-is process documentation is the essential first step in improving your business. But how do you approach it in a structured manner?
You want to change. Make improvements. Putting time and energy into documenting your current processes may feel illogical. But nothing could be further from the truth. Imagine you are at the beginning of a change process, such as a major implementation or organizational change. How are you going to assess the impact of those changes? Of course, with a baseline measurement. Because without a baseline measurement, you don't have a clear starting point for your pathway. That's why documenting your as-is processes is so crucial.
In a world that doesn't stand still, you prefer to document those processes in one central environment. Away from static models and flat texts. It is precisely in the integrations with different business processes that a lot of insight can be gained. For example, how are your financial processes and your logistics processes integrated? What data do these departments share or need from each other? And how does change in roles affect your logistics activities? The interfaces between different business processes are essential while documenting processes.
By recording the as-is processes around these interfaces in a BPM tool, you create transparency about roles, activities, risks and handshake moments. In effect, this allows you to develop a digital blueprint of your organization. It also allows you to see at a glance where the bottlenecks of your end-to-end processes lie. The next step? Design, implement and analyze. But it all starts with good as-is process documentation.
In Signavio, documenting processes is very easy. To speed this up even more, the Process Explorer has standard content ready to be used. But also best-practice processes from SAP.
Would you like to know more about how to optimize process documentation intelligently? Jacques Scheutjens will be happy to help you!